Your health data deserves clear rules.

Information We Collect

We may collect personal information you provide directly, including your name, email address, phone number, location, account details, appointment information, and messages sent to Rex Health.

When you use our app or website, we may also collect usage data such as device type, browser type, IP address, pages viewed, time spent, and diagnostic information used to keep the service reliable.

Health-related information

If you use healthcare, laboratory, appointment, savings, or product features, we may process information needed to provide those services.

How We Use Information

Rex Health uses information to provide and improve our services.

• To create and manage user accounts.
• To support appointments, healthcare products, and lab services.
• To respond to questions, support requests, and service messages.
• To improve app performance, reliability, safety, and user experience.
• To send important updates about services, policies, or account activity.

Sharing and Disclosure

We do not sell your personal information. We may share information with service providers, healthcare partners, payment processors, technical vendors, or support teams when needed to operate Rex Health services.

We may also disclose information when required by law, to protect rights and safety, or to respond to valid legal requests.

Security and Retention

We use reasonable administrative, technical, and organizational safeguards to protect personal information. No digital service can guarantee perfect security, but we work to reduce risk and protect user data.

We retain information only for as long as needed to provide services, comply with legal obligations, resolve disputes, and maintain business records.

Your Choices

You may request access, correction, or deletion of certain personal information, subject to legal, operational, and healthcare recordkeeping requirements.

You can also choose not to provide some information, but that may limit your ability to use certain Rex Health features.

Children's Privacy

Rex Health services are not intended for children under the age required by applicable law without appropriate consent. If we learn that we have collected children's personal information improperly, we will take steps to delete it.

Links to Other Websites

Rex Health may link to third-party websites, stores, or services. We are not responsible for the privacy practices or content of those third-party services.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the date above and may provide additional notice when appropriate.